Last update: October 2023
Distribution Traffic Quality
Policy
Publisher will not engage and will ensure its Approved Application do not engage in any of the following in connection with
the use of the Web Search Provider Services under the Agreement:
a)
edit, modify, reverse engineer, decompile, or
otherwise alter the Web Search Provider Services, except where the foregoing is
expressly permitted by law.
b)
use, display, syndicate, redistribute, transfer,
transmit, make available to third parties, deliver, distribute, publish,
facilitate, enable, or allow access
or linking to the
Web Search Provider Services
from any location or source other than properties
and traffic sources approved by Web Search Provider.
c)
frame, minimize, remove,
redirect, delay, or otherwise inhibit
or modify the display of any web page
accessed by the links provided in or associated with Results.
d)
edit, modify, filter,
hide, mask, or otherwise alter:
(i) the user’s
browser information; or (ii) the user’s
IP address (when submitting a query or accessing Results)
or the user agent.
e)
hide or mask the Publisher’s identity.
f)
defame, abuse, harass,
stalk, threaten, or otherwise violate
the legal rights (such as rights of privacy
and publicity) of others or otherwise violate the Guidelines.
g)
impersonate another person or entity, or falsify or
delete any author attributions, legal or other proper notices or proprietary
designations (e.g., copyright or trademark symbols), or labels of the origin or
source of services, software, or other materials.
h)
use the Web Search Provider Services
for illegal, unauthorized or any purpose
prohibited under the Agreement and the Guidelines.
i)
use the Web Search Provider Services
to infringe upon the copyright, trademark or other intellectual property
rights of anyone including domain name.
j)
interfere with or disrupt the Web Search Provider
Services, or servers or networks related to the Web Search Provider Services, or disobey any requirements, procedures, policies, or regulations of networks related
to the Web Search Provider Services.
k)
exploit any technical
limitations of a system, software, or application, or introduce or use any device,
software or routine in such way, as to maliciously interfere with the operation of the
Web Search Provider Services.
l)
create user accounts
by automated means or under false or fraudulent pretenses.
m)
sub-license rights to the Web Search Provider
Services or sub-license distribution of the Web Search Provider Services unless
expressly permitted by Web Search Provider and executed in a manner compliant
with the Agreement and Guidelines. For clarity, no Publisher may allow
Third-Party Company Property to further sub-license rights to the Web Search Provider
Services.
n)
copy, store, or cache any Results, except as
required to use the Web Search Provider Services or as contemplated under the
Agreement, or redirect a user click on a Search Result away from the intended
landing page.
o)
use the Results
to provide any kind of commercial information service or as a source for marketing activities, unless expressly
approved by Web Search Provider.
p)
distribute or drive traffic from Malware, Search
Spoofing, Incentivized Clicks, and Ad Injection as such terms are defined
below:
a.
Malware: refers to any malicious software or
downloadable program, as determined by Web Search
Provider.
b.
Search Spoofing: refers to the intentional
submission of a search query to Web Search Provider for Web Search Provider
Services, with the knowledge at the time of submission that such search query
was not initiated by a valid user or if it was initiated by a user, the user
was not reasonably aware that he or she was initiating a search query.
c.
Incentivized Clicks: refers to search traffic that
directly incentivizes a user’s click on an advertisement (e.g., clicking on an
ad to enter a sweepstakes or to obtain game credits, survey-based search
traffic that includes an incentive to complete the survey).
d.
Ad Injection: refers to the practice by a
Publisher of injecting advertisements onto a third
party’s non-SERP web page, without
the user’s or Advertiser’s knowledge
or consent.
q)
create or attempt to create a substitute or similar
service or product to the Web Search Provider Services through use of or access
to any of the Web Search Provider Services or proprietary information related to the
Web Search Provider Services; or use the Web Search Provider
Services as part of any machine learning or similar algorithmic activity in order to train any product or service.
r)
diverting web traffic from local users to a
different geographical location unless otherwise permitted by Web Search Provider.
s)
send an internet
search Query that does not result from a user action, or a user action that Publisher
should reasonably believe, or through the application of industry standards
could reasonably determine, was not intended to cause an internet search Query,
intentionally sending an Invalid Query to Web Search Provider, or intentionally
altering, deleting, changing or pre-populating a user’s Query to generate
different ads, search results, or clicks, excluding, and as approved by Web Search
Provider, spell, check, auto completion, and suggested query
functionalities.
t)
generate clicks, queries,
impressions or conversions by any misleading, deceptive,
automated, fraudulent or other invalid means,
including the purchase of fraudulent or automated traffic, the manipulation
of a user’s intended action, or the
acquisition of traffic
through the use of malware.
u)
directly or indirectly compensate, incentivize,
induce or require users to click on Results, including items such as the
following:
-
implanting hidden iframes
or blind links to induce
clicks;
-
using a click exchange, autosurf, paid-to-surf, paid-to-click or paid-to-read
schemes; and
-
offering some other benefit, result or another
function such as leaving a web page or closing a pop-up window.
v)
generate clicks, queries, impressions or conversions
that Publisher should reasonably believe, or through the application of industry standards
could reasonably determine, was not the user’s intent (where the user’s action is
transformed into an unintended or unknowing click, query, impression or
conversion).
w)
generate Queries or impressions through any incentive-based
means.
x)
allow traffic that Publisher should
reasonably believe, or through the application of industry standards could reasonably determine,
originates from Users that have no intention to legitimately browse, search,
make a purchase or perform any other type of legitimate conversion action.
y)
allow traffic that Publisher should
reasonably believe, or through the application of industry standards could reasonably determine, is likely to artificially manipulate or interrupt the normal operations of Web Search Provider’s traffic quality safeguards.
z)
generate clicks and conversions through
any incentivized means including providing consideration in exchange for inducing clicks
or conversions by awarding users cash, points,
prizes, content entries or similar rewards.
aa)
use (i) repeated manual
clicks, (ii) robots or other automated query tools, or (iii) computer-
generated search requests
that generate, or which may generate, Invalid
Queries, including the use
of search engine optimization services
and or software as a means by which to engage in the actions described by subsections (i) – (iii).
bb)
generate interstitials, pop-ups, pop-unders, back-button blocks, expanding banners, or display
anything else, each of which obscures any portion of a web page on which
Results are displayed.
Results
cc)
Include Results within
mobile applications in a manner that has not been approved by Web Search Provider.
dd)
use in connection with any Results any framing
techniques, interstitials, pop-up windows, new consoles or other items or
techniques, that would alter the appearance, presentation or functionality of,
or frame, minimize, remove, redirect, delay, or otherwise inhibit or modify the
display of, any web page accessed by the links provided in or associated with
any Results.
ee)
engage in deceptive practices that would prevent or
delay a search box entry point Query or keyword suggestions from resolving to Results or a user click on a Paid Result from resolving to the
associated advertiser landing page.
ff)
install any program on a user’s computer
or replace a user’s home page, without the user’s
prior consent.
gg)
using ad blocks to deceptively or artificially manipulate or interrupt the normal
operations of Web Search Provider’s traffic quality system.
hh)
include ad
blocks or Results in a browser window generated by programs used for the
purpose of manipulating click measurement activity or click-based advertising
payments or by Users that Publisher should reasonably believe, or through the
application of industry standards could reasonably determine, have no intention
of legitimately browsing site content, making a purchase or performing any other
type of legitimate conversion action.
ii)
require the user to download files or programs in
exchange for returning Queries or displaying Results.
jj)
undertake any action that (a) inhibits Web Search Provider’s
ability to gather, analyze and investigate traffic patterns, (b) masks traffic
sources, or (c) otherwise circumvents spam, quality mechanisms and other traffic
filters.
kk)
click-wrap or use a redirection server, unless expressly
approved by Web Search Provider and in a manner that is compliant with any Guidelines or
requirements provided by Web Search Provider.
ll)
install software or alter any settings on a user’s
device without clear, appropriate notice
and explicit and informed
consent from the user (for example: altering
the user’s home page, changing
browser settings, altering the default browser, resizing browser windows
for the purpose of misleading or inducing the user to an action, installing or altering a toolbar, installing an ActiveX control,
installing or altering a program, disabling a “back” button, etc.).
mm)
interfere with a user’s
ability to navigate away from a property,
by triggering pop-ups, interstitials, leave behinds and other actions when a
user clicks or attempts to click away from that property. Organic prompts are
permitted so long as they do not serve a commercial purpose and are not
associated with or used to enhance any paid efforts (e.g., a prompt/pop-up,
such as a “are-you- sure-that-you-want-to-leave” message, is permitted for a user that has partially completed a form on the website and has attempted to
navigate away from such website).
nn)
scare a user into believing something is wrong
with his or her computer
that needs to be repaired.
oo)
dial a phone number or connect remotely to another computer or
system (e.g., execute "dialer" software), except in response to the
user’s intentional initiation of such action.
pp)
engage in behavior
intended to circumvent the application of pricing, content
validation, sensitivity
systems (false conversions, traffic cycling) or filtering technology.
qq)
interfere with the crawling of websites, applications or other
properties by Web Search Provider for the
purposes of content, compliance and sensitivity classification.
rr)
engage in any deceptive or misleading act that prevents Web Search Provider from accessing or otherwise
reviewing any Publisher Property, in the manner that it would otherwise appear
for users, including reviewing the property for audit and verification
purposes.
ss)
redirect users to a different
domain or URL without appropriate disclosure to, direct
action by, and consent by, the user (e.g., a search
redirect without user notice).
tt)
displaying in the user’s address bar a URL different from that of the page being visited or presenting content to a search
engine crawler or Web Search Provider that is
materially different from that presented to a user’s browser.
uu)
engage in unauthorized or unapproved redirection of users (e.g.,
redirecting users from a search access point of one property to an unapproved,
unaffiliated or unrelated property or SERP).
vv) use, display, include,
or deliver any Results in connection with any property
that is not approved by Web Search
Provider or that does not comply with all applicable Guidelines.
ww) acquire
traffic from or otherwise redirect
Users from an unauthorized property,
publisher site or traffic source to an authorized
property or site.
xx) re-route or redirect traffic
from approved Implementations in a manner
that is not approved by Web Search Provider.
yy)
replace or add to the
web page by injecting content from a source
with which the site
owner does not have an
affiliation.
zz)
distribute Implementations
that violate or differ materially from those permitted by the Guidelines or as
provided for in the Agreement.
aaa)
intentionally provide false information to Web Search Provider (false implementation information, false ad
call information (including false serve URL or overwriting the referrer URL),
false names, contact info, credit card info, etc.).
bbb)
drive activities that may result in material harm or injury to a
user or user’s property (e.g., the dissemination of a virus or software that
may result in personal identity theft).
ccc)
provide Results or data that relates to or results from Publisher’s
use of Web Search Provider Services to any
other Publisher unless approved by Web Search
Provider.
ddd)
blocking traffic from being delivered to Results, advertisers or
the Search Service.
eee)
having websites, applications or other properties that collect
personal identifiable (PII) without a prominent link to a privacy policy.
fff)
adding, deleting, changing or pre-populating terms or characters
sent as an internet search Query, excluding spell check and auto completion.
Suggested query functionalities may be permitted if expressly approved by Web Search Provider.
ggg)
requiring payment for services or products that are free from the
manufacturer or original source.
hhh)
Collecting user data from the Web
Search Provider Services or from Web Search Provider’s
websites to track individual patterns on Web
Search Provider properties through any means; or any
other competitive purpose.
iii)
distributing adult or mature traffic Implementations.
jjj)
blocking or diverting traffic from being delivered to Web Search Provider or not resolving to the
intended advertiser landing page (i.e., inserting an interstitial or redirected
block page between the ad click and the advertiser landing page).
kkk)
display data received from Web Search
Provider Services on the same page as content from large language models
In the event of a Guideline violation, finding of invalid or fraudulent traffic,
or other non-compliance with the Guidelines, Web Search Provider may require Publisher
to:
• Suspend or alter Web
Search Provider Services to the Publisher property within 24 hours of receipt of notice from Web
Search Provider, or as otherwise expressly approved by Web Search Provider,
with such suspension or alteration continuing until the violation has been
cured or, at Web Search Provider’s option, until Web Search Provider has
received satisfactory assurances that such event has been cured and will not recur; and that any traffic related
to such an event will not be moved to any other
property within the Web Search Provider network.
• In the event of a material
violation that cannot be cured, at Web Search
Provider’s request, Publisher will terminate the property or Implementation
giving rise to such violation.
• Notwithstanding the foregoing and only with respect to a Publisher
that is an OEM and a guideline
violation that can only be corrected or terminated with an OTA- or an OS-level
update, Publisher must suspend or alter the Web Search Provider
Services to such OEM Publisher within seven business days (as opposed to the
three business day period set forth in the first bullet of this Section 2) and
must terminate a specific
Publisher property or Implementation for a material
violation that has not been cured within 60 days.
• Microsoft reserves the right to
suspend a Partner Code(s) at any time. If Company discovers or is notified that
a Partner Code it previously used no longer works or has been deactivated, it
must request a new review and approval. Upon review of the Implementation,
Microsoft may designate the Company a new Partner Code for use.
Publisher will comply with the following requirements:
a) Comply with all Guidelines, as well as all applicable laws and regulations in the jurisdiction(s) where they operate.
b) Maintain the ability to suspend its provision of Web
Search Provider Services.
c) Have a platform to
manage policy compliance, quality, and control of Publisher and Company
Property traffic, compliant with all Guidelines.
d) Maintain the ability
to request comprehensive and accurate
lists and information specifically and directly related to properties, Company
Properties and Implementations and share that specific and directly related
information with Web Search Provider, at its request, to assist in quality
investigations.
e) Publisher properties
must have a professional look and feel, be easy to use and navigate, and not
contain broken links or missing images.
f)
Publisher properties must not mirror the look and
feel of another, well-known brand without the brand-owner’s consent.
g) Publisher properties
must have a homepage that contains a prominent link to the site's privacy policy.
h) Publisher properties
must conspicuously display accurate contact information (at a minimum name,
address, and email
address) of the owner or operator on each
related website, application or other property, or
otherwise make such information available to users.
i)
Publishers must ensure that its Implementations and
traffic sources maintain an adequate traffic quality level consistent with levels
as set by Web Search Provider, and to address any Implementations that fall
below such minimum quality levels (which may include shutting down such
Implementations or related traffic sources).
j)
Maintain controls which assist in detection, improvement and removal of suspicious behavior and traffic that Publisher
should reasonably believe, or through the application of industry standards
could reasonably determine, could lead to either advertiser escalations or
fraudulent activity.
k) In the event of an
advertiser complaint, work with Web Search Provider in good faith to address
such complaint.
l)
Restrict traffic sourcing
from specific Implementations and certain categories, sources or portions of traffic at the keyword,
domain or traffic source level for quality purposes.
m) Maintain the ability to and terminate and/or take down specific Implementations, properties, and traffic sources in response to
advertiser complaints.
n) Manage traffic
in a manner that allows Web Search Provider to clearly
identify each traffic
source isolate their respective performance.
o) Refrain from providing search
incentives, monetary or otherwise, to the user to search.
p) Ensure that each Query for Results
is preceded by a clear expression of user intent or interest
(e.g., search query or keyword link).
q) Ensure that Publisher properties must resolve to a search results page or landing
page immediately after the
search event (e.g., no interstitials).
r)
With respect
to any software, provide clear
and conspicuous uninstall
directions and information available
on related website, application or other property.
s) Only distribute search sets, home page sets, and new
tab pages via reputable publishing
sources and distribution methods that comply with applicable laws and industry
practices.
t)
With respect to any software,
use publishing sources
that provide the developers or owners of all
products with affirmative, explicit and conspicuous notice and obtain such
parties’ consent to distribute and monetize (if applicable) other products or
settings with their product.
Publishers will not engage
in activities that constitute, offer or allow
any of the following Disallowed Content.
1)
Websites, applications, or other web properties will not be provided in connection
with
any peer to
peer, bit-torrent or similar protocol
products (“P2P Service”) (i)
if the P2P Service directly promotes
unauthorized file sharing of copyrighted content,
or (ii) where the
primary intent of the P2P Service
is to provide software or platforms that enable unauthorized file sharing of copyrighted content.
2)
Websites, applications, or other properties that
contain misleading free offers or that try to trick visitors into sharing
personal data.
3)
Websites, applications, or other properties that offer or promote any of the following:
a) Substantial un-moderated user-generated content.
b) Adult content
(e.g., sexually explicit
content, images or video)..
c) Mature content
(e.g. sex toys, adult-themed content
or content related
to sex education).
d) Alcoholic beverages.
e) Tobacco products, including tobacco paraphernalia and e-cigarettes.
f) Firearms and weapons whose primary use is violence.
g) Promotion or
facilitation of, directly or indirectly, online gambling, wagering, sweepstakes
or similar activities (except that Publisher is not hereby prevented from a legal
sweepstakes or similar offering on Publisher-owned
websites or software that do not display Web Search Provider Search Results, or
imply or appear as being endorsed or sponsored by Web Search Provider).
h) Phishing, deceptive
or fraudulent business models or content, and any deliberate attempt to mislead
site visitors.
i) Sensitive religious or
political content.
j) Family planning
products and services, such as human egg and sperm donation, abortion, surrogacy or morning after pills, in territories with
laws that prohibit such content.
k) Defamatory or libelous or constitutes trade disparagement or libel.
l) Lewd, pornographic or obscene.
m) Violence or hate speech.
n) Any product
of an adult nature, including
images, videos, or texts portraying nudity, sexual acts or products of an adult nature, or
adult toys or contraceptives.
o) Hazardous, harmful
or banned substances or substances that mimic the effect of illegal
substances.
p) Online pharmacies and sites promoting prescription-only medicines.
q) Illegal drugs,
including non-U.S. approved
drugs made available to U.S. residents.
r) Illegal, nonconsensual, denigrating or obscene activity.
s) Profanity, sexually
explicit or adult content.
t) Bulk marketing
products or services if the stated or implied use of the product is unsolicited
spam.
u) Any illegal
content, products or services, or of questionable legality.